The Institute of Banking Studies (IBS) offers a comprehensive and result-oriented preparation program for promotion from State Bank of India (SBI) Clerk to Trainee Officer (System).
The course is delivered by highly experienced senior bankers with in-depth domain expertise and practical insights into the promotion process. The entire syllabus is covered systematically, thoroughly, and in alignment with the latest examination pattern, ensuring conceptual clarity as well as exam-focused preparation.
This program is specifically designed to help candidates build strong fundamentals, gain professional knowledge, and maximize their chances of clearing the promotion examination in the very first attempt.
1. Recorded classes will be available in our IBS Vigyan app.
2. Study Material will be dispatched to the candidate’s address or bank branch within one week from the date of enrollment.
3. Comprehensive Mock Tests: 5 Full-Length mock tests and Topic-wise
4. Doubt-clarification via Telegram group and WhatsApp support.
5. Personalized mentorship guidance to assist candidates with preparation strategies and exam success.
Syllabus:
SECTION-I: Objective Test (120 Questions, 120 Minutes)
1. General Awareness about Banking Environment
• Banking ecosystem basics
• KYC (Know Your Customer) norms
• Legal and compliance issues in banking (Objective theory + situational questions)
2. General Banking & Practical Situations
• Day-to-day branch operations
• Handling customer grievances
• Preventive vigilance questions
• Passages from routine banking work
3. Products & Services of SBI
• Retail banking products (deposits, loans, credit cards)
• Product features & USPs
• SBI associates and subsidiaries
• Financial inclusion initiatives
4. CBS & IT Products
• Core Banking Solution (CBS) usage and features
• IT products/services used by SBI
• IT security concerns relevant to banking operations
5. Alternate Channel Products
• Internet Banking
• Mobile Banking
• ATMs / POS / E-channels
• Other digital delivery channels
6. Latest Financial Results / Bank Performance Indicators
• SBI’s annual/quarterly results
• Productivity & profitability indicators
• Organizational structure & history
SECTION-II: Descriptive Test (Essay — 20 Marks, 40 Minutes)
• You will get 3 essay topics and must write 1 essay.
• Essays are banking/finance related, e.g.:
> Role of digital banking in financial inclusion
> RBI guidelines and their impact on retail credit
> Customer service excellence in modern banking
• Descriptive assesses communication skills, clarity of thought, organization of ideas, and relevance.
