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LEARNING FOR BANKERS

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Posted: August 4, 2025

Applications are invited from eligible and interested candidates aspiring to join as a Customer Service Associate in any of the Participating Public Sector Banks listed at (A) for the Common Recruitment Process (CRP CSA -XV) for vacancies of 2026-27. The candidates are required to register for the Common Recruitment Process. The examination will be two tier i.e. the online examination will be held in two phases, Online Preliminary and Online Main. Candidates who qualify in Online Preliminary Examination and shortlisted will have to appear for Online Main Examination. Depending on the actual vacancies to be filled in during the financial year 2026-27 basedon the business needs of the Participating Banks and as reported to IBPS, candidates shortlisted will be provisionally allotted to one of the Participating Banks based on merit-cum-preference keeping in view the spirit of Govt. Guidelines on reservation policy, administrative exigencies, etc.The validity of CRP CSA-XV will automatically expire on the day which is one year after the date of Provisional Allotment or until a fresh provisional allotment is made, whichever is earlier, with or without any notice.

Indicative State wise and Category wise vacancies of each of the Participating Banks are given vide Annexure-I. Recruitment in Participating Banks is a dynamic process which depends upon restriction imposed, business volume, business growth, health of the banks, branch expansion, internal and external factors, structural changes etc. Vacancies mentioned here are indicative and anticipated as communicated by the Participating Banks. However, Provisional allotment will be made based on the actual vacancies reported by the Participating Banks. This system of Common Recruitment Process- Online Preliminary & Online Main Examination and provisional allotment for recruitment of Customer Service Associates (Clerical cadre posts) in Participating Banks has the approval of the appropriate authorities.IBPS, an autonomous body, has received a mandate from the banks mentioned at (A) below, to conduct the recruitment process as mentioned above, once in a year. IBPS will make arrangements for conducting Online Preliminary Examination, declare result of Online Preliminary Examination and inform the shortlisted candidates about the Online Main Examination.Prospective candidates will have to apply online on official IBPS website www.ibps.in after carefully reading the notification regarding the process of examinations and provisional allotment, eligibility criteria, online registration processes, payment of prescribed application fee/ intimation charges, pattern of examination, issuance of call letters etc. and ensure that they fulfil the stipulated criteria and follow the prescribed processes.


PARTICIPATING BANKS

Bank of Baroda

Canara Bank

Indian Overseas Bank

UCO Bank

Bank of India

Central Bank of India

Punjab National Bank

Union Bank of India

Bank ofMaharashtra

Indian Bank Punjab & Sind Bank


ELIGIBILITY CRITERIA

Candidates, intending to apply for CRP CSA-XV are advised to read the detailed notification carefully and ensure that they fulfil the minimum eligibility criteria specified by IBPS in the notification on the stipulated dates before registering online. Candidates may please note that the eligibility criteria specified is the basic criteria for appointment to the aforesaid posts in the Participating Banks. However merely applying for, qualifying in the CRP and getting provisionally allotted in one of the Participating Banks does not imply that a candidate will necessarily be eligible for employment in any of the Participating Banks. It is expressly clarified that the ultimate authority for recruitment is the Participating Bank itself. The Participating Bank concerned may, in its sole discretion, reject the candidature of anyone provisionally allotted to it through the CRP.


Educational Qualifications (As on 21.08.2025)

  • A Degree (Graduation) in any discipline from a University recognised by the Govt. Of India or any equivalent qualification recognized as such by the Central Government. The candidate must possess valid Mark-sheet / Degree Certificate that he/ she is a graduate on the day he / she registers and indicate the percentage of marks obtained in Graduation while registering online.The candidates applying for vacancies of a particular State/UT, should be proficient in (reading, writing, speaking and understanding) the specified / opted local language of that State/UT (mentioned in the list provided for each Sate/ UT as per Annexure III). May kindly refer to clause ‘H’ (Local Language Proficiency Test (LLPT)) for further details.
  • CREDIT HISTORY:

  • (i)        The candidate applying shall ensure that, they maintain a healthy Credit history at the time of joining the Participating Banks. The minimum credit score will be as per the policy of Participating Banks, amended from time to time.

     

    (ii)     Those candidates whose status with CIBIL or other similar agencies has not been updated before the date of joining, have to either get the status updated or produce the NOCs from lender to the effect that there is no outstanding with respect to the accounts adversely reflected in the report, failing which the letter of offer may be withdrawn / cancelled. The final discretion in this regard remains with the allotted Bank.

HOW TO APPLY

Candidates can apply online only and no other mode of application will be accepted. Application Fees/ Intimation Charges [Online payment from 01.08.2025 to 21.08.2025, both dates inclusive] shall be as follows:

Rs. 175/- (inclusive of GST) for SC/ST/PwBD/ESM/ DESM candidates. Rs. 850 /- (inclusive of GST) for all others

Bank Transaction charges for Online Payment of application fees/ intimation charges will have to be borne by the candidate.


(1)               Candidates are first required to go to the official IBPS website www.ibps.in and click on the Home Page to open the link “CRP CSA” and then click on the option “CLICK HERE TO APPLY ONLINE FOR CRP- Customer Service Associates (CRP-CSA-XV)” to open the Online Application Form.

(2)               Candidates will have to click on “CLICK HERE FOR NEW REGISTRATION” to register their application by entering their basic information in the online application form. After that a provisional registration number and password will be generated by the system and displayed on the screen. Candidate should note down the Provisional registration number and password. An Email & SMS indicating the Provisional Registration number and Password will also be sent. They can reopen the saved data using Provisional registration number and password and edit the particulars, if needed.

(3)               Candidates are required to upload their:

-          Photograph

-          Signature

-          Left Thumb Impression

-          A hand written declaration

-          Certificate as mentioned in Clause K (ix) - (if applicable)

-          SSC/ SSLC/ 10th Standard or Equivalent Certificate

-          Candidates will also be required to capture and upload their photograph through webcam or mobile phone during registration process.

as per the specifications given in the Guidelines for Scanning and Upload of documentsMode of Payment

Candidates can make the payment of requisite fees/ intimation charges through the ONLINE mode only. Candidates must keep the necessary details/documents ready to make Online Payment of the requisite application fee/ intimation charges.

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